Motivation

1. identify responsibilities
2. thinks of themselves as specialist in their field
3. lead to confidence
4. improve office moral
5. photograph who they are, what they do, how they help someone else
6. identify hot spots
7. give employee a sense of belonging and know where they fit in the big picture.
8. Will give direction to customers
9. should be updated on a regular basis
10. financial department should be clear who to speak to on each occation
11. Understand each others limitations.